Academy Business Administration & Technology

Level 2

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Are you good at multi-tasking, record-keeping, and enjoy helping people? An office administration or customer service job might be ideal for you. UCOL’s Academy Business Administration & Technology Programme will help you develop your skills.

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Quick info

Level: 2

Locations: UCOL Manawatū in Palmerston North

Dates:
Starting: Week of 12 Feb 2024
Finishing: Week ending 27 Sep 2024
Delivery day: Thursdays

Domestic Fees: *
Fees-free

Scholarship info

Find out if you're eligible for fees-free study

International Fees:*
Please enquire for details

Additional Fees
Compulsory course costs may apply.

* Fees are indicative only, and are inclusive of the student services levy and GST (goods and services tax). The fee shown is for one year of study.

Need Some Advice?Apply Now

The UCOL Academy Business Administration & Technology Programme will allow you to explore the world of business, office work, and contact centres as you learn about office systems and customer service. You will learn financial literacy skills, as well as customer service techniques for face-to-face communication and over the telephone. In addition, you will develop good technical skills in Microsoft Word, Excel, and PowerPoint.

How to apply

If you're interested in applying for this programme, talk to your careers advisor at school. Application is arranged in partnership with your parents/caregivers and your school. Once you've talked to everyone required, you can use the form below to apply.

Academy Application Form

Course Hours & Duration

Thursdays, 9am - 3pm.

Career & Study Outcomes

Successful completion of the UCOL Academy Business Administration & Technology Programme is the first step in a journey. Equipped with new skills and a taste for the industry, you will know what you need to do to pursue a career in business. If this is for you, you can undertake further tertiary studies in:

Course Information

This programme comprises 21 Credits.

Manawatū (TBC) Whanganui (TBC)

Unit Standard 329 (Level 2) (Version 8) (3 Credits)
Process financial information for transactions for an entity.

Unit Standard 29772 (Level 2) (Version 1) (2 Credits)
Manage files and folders using digital devices.

Unit Standard 29771 (Level 2) (Version 1) (2 Credits)
Use the main features and functions of a presentation application for a purpose.

Unit Standard 29769 (Level 2) (Version 1) (3 Credits)
Use the main features and functions of a word processing application for a purpose.

Unit Standard 29770 (Level 2) (Version 1) (3 Credits)
Use the main features and functions of a spreadsheet application for a purpose.

Unit Standard 11815 (Level 3) (Version 6) (3 Credits)
Answer customer enquiries on the telephone in a wide range of contexts.

Unit Standard 62 (Level 2) (Version 9) (3 Credits)
Maintain personal presentation and a positive attitude in a workplace involving customer contact.

Unit Standard 376 (Level 3) (Version 8) (2 Credits)
Employ customer service techniques to accommodate customer behavioural styles in a workplace.

Domestic Entry Requirements

For year 11 - 13 secondary school learners (NZ Citizens, permanent residents or learners with an applicable visa allowing them to be enrolled in a secondary school).

Applications are to be received from participating schools.

Recommended school subjects include:

Maths
Chemistry
Physics
Physical Education
Biology
English

For more information about NCEA Credits see the UCOL Te Pūkenga NCEA explained page.

International Entry Requirements

Please enquire for details

Advice & Guidance

This programme is part of a suite of 'Academy' programmes offered by UCOL to secondary learners seeking to explore their career options while still in school. Gain practical experience and NCEA Credits.

How to apply
If you're interested in applying for the UCOL Academy Business Administration & Technology Programme, talk to your careers advisor at school. Application is arranged in partnership with your parents/caregivers and your school.

Cost
Fees-free when criteria are met.

Transport
Transport assistance is available if you meet the criteria.

Attendance expectations
Learners must maintain appropriate attendance at both secondary school and Academy to remain enrolled in the Academy Programme.

Additional Costs

There are no additional costs associated with this programme. Simply, bring a pen, paper and your lunch each week.