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New Zealand Certificate in Business (Administration and Technology) (Level 3)

New Zealand Certificate in Business (Administration and Technology) (Level 3)

Level 3

Immerse yourself in the world of business and gain the skills employers need in UCOL’s New Zealand Certificate in Business (Administration and Technology).

A group of students working in the computer lab.
Quick info

Level: 3

Locations:  UCOL | Te Pūkenga Manawatū in Palmerston North, UCOL | Te Pūkenga Whanganui,  UCOL | Te Pūkenga Horowhenua in Levin

Duration: 19 weeks full-time
Part-time option available.
(See Course Hours & Duration for details)

Palmerston North
13 Feb 2023 - 23 Jun 2023
17 Jul 2023 - 24 Nov 2023

13 Feb 2023 - 23 Jun 2023
17 July 2023 - 24 Nov 2023

13 Feb 2023 - 30 Jun 2023

Domestic Fees: *
$3647.50Scholarship info

International Fees:*

Additional Fees
Compulsory course costs may apply.

* Fees are indicative only, and are inclusive of the student services levy and GST (goods and services tax). The fee shown is for one year of study.

Gain the skills and knowledge you need to contribute to the productivity and efficiency of an office in UCOL | Te Pūkenga New Zealand Certificate in Business (Administration and Technology).

You’ll develop technical and administrative skills that can contribute to improving performance and productivity.

 Course Hours & Duration

This programme runs for 19 weeks, including 2 holiday weeks.

Per week, your learning will include approximately:

Class Time
22 hrs

In-person, online and plus block courses at UCOL | Te Pūkenga.
Study Time
13 hrs

Study in your own time.

You can also choose to study part-time, or possibly by paper. Talk to us about your options with this programme.

 Career & Study Outcomes

Successful graduates of this qualification will be able to:

  • Provide administrative support
  • Perform financial calculations, process data and produce information for business purposes
  • Communicate effectively with stakeholders
  • Work cooperatively within a team
  • Contribute to organisational objectives
  • Provide excellent customer service
  • Contribute to problem-solving and decision-making
  • Demonstrate professional and ethical behaviour
  • Self manage
  • Comply with internal policies, and legislation and other external requirements

Employment opportunities include supervised general administrative roles, such as:

  • Administrator
  • Receptionist
  • Data entry operator
  • Front line customer service role
  • Contact centre operator
  • Secretary
  • Office support worker

To find out more about possible job prospects and salaries for Receptionists, Personal/Executive Assistants, and Managers, see

Education pathway

Graduates who wish to further specialise can enrol in:

 Course Information

Note: As a subsidiary of Te Pūkenga - New Zealand Institute of Skills and Technology, UCOL | Te Pūkenga  is committed to providing the best learning outcome for you. As part of this, all programmes are currently being reviewed to make them portable, consistent, and closely aligned with the needs of the industry. When published, this course information is correct, but the courses offered may change over time. If you have any questions call an Enrolment Advisor on 0800 468 265.

From 2023, UCOL | Te Pūkenga and the programme you have enrolled in will become part of Te Pūkenga. So, if you join UCOL in 2023, you will be awarded Te Pūkenga certification. And, if you are a current learner graduating in 2023, you will be awarded a co-branded certificate.

This programme consists of 60 credits. The courses include:

Customer relations (10 Credits)
Develop professional customer service techniques that are culturally, socially, and ethically appropriate within a business entity.

Administration and Finance (10 Credits)
Apply administration procedures that accurately support everyday operational and financial tasks in a business environment. Financial content may include banking, petty cash, money handling, financial definitions, budgets, GST, discounts, recommended retail price and Kiwi Saver. Other information covered may include records management, storage systems and risk management.

Business Organisation (10 Credits)
Provide administration services and produce business documents in accordance with policy and legislation. Content may include time management strategies, customer service, frontline administrative tasks (scanning, binding, laminating, scribing and diaries), written communications (minutes, agendas, correspondence, compilation of reports, business cards, posters and brochures), working with procedures and policies (health and safety, induction and complaints), working in a team environment, and employer/employee rights and responsibilities.

Business Communication (10 Credits)
Learn to use business technologies to communicate effectively in a global business environment. Content may include mobile and digital technology, web-based technology, appointment management, setting meetings, note-taking and meeting communications, online forms/surveys, and correspondence.

Business Data Solutions (10 Credits)
Learn how to manipulate business data to solve business problems.

Operational Essentials (10 Credits)
Learn how to contribute to a business entity's performance by utilising a variety of digital devices.

Previous Related Programmes

The New Zealand Certificate in Business (Administration and Technology) (Level3) supersedes and takes the best from the following programme of study, which is no longer offered:

  • National Certificate in Business Administration and Computing (Level 3)

 Student & Staff Profiles

 Industry Connections

The New Zealand Association for Administrative Professionals (AAPNZ) provide an award each year at graduation for the highest achieving student.

 Domestic Entry Requirements

NCEA Level 1 
equivalent skills and knowledge

English language proficiency
If English is not your first language, you must also demonstrate English language skills equivalent to an IELTS overall band score (academic) of 5.5 with no band score less than 5 (or equivalent including TOEFL). IELTS scores used must be taken from a single IELTS Test Report Form (i.e. combining scores from more than one test is not permissible). UCOL | Te Pūkenga is a TOEFL testing centre.


For more information about NCEA Credits see UCOL's NCEA explained page.

 International Entry Requirements

In addition to the Domestic Entry Requirements, the following applies to international learner applicants.

English language proficiency
International learner applicants whose first language is not English must have an IELTS Academic score of 5.5 with no band score lower than 5 (or equivalent including TOEFL). IELTS scores used must be taken from a single IELTS Test Report Form (i.e. combining scores from more than one test is not permissible). UCOL is a TOEFL testing centre.

Under 20 years of age
In addition to this, international applicants under 20 years of age must have NCEA equivalency.

 Advice & Guidance

This qualification may build on from:

  • National Certificate of Educational Achievement (NCEA) Level 1, 2 or 3, or
  • foundation qualifications including in computing

Recognition of prior learning
Applications for Recognition of Prior Learning, including Cross Credit, Credit Transfer and Assessment of Prior Learning may be made on the Recognition of Prior Learning Form where a learner believes all learning outcomes for a course have already been met. Applications will be evaluated on a case-by-case basis in accordance with the UCOL | Te Pūkenga Academic Statute and other relavant policies and procedures.

Application checklist
It will make the process easier if you prepare the following before you apply:

  • National Student Number (NSN) (If you don't have a NSN, you may request one from NZQA, or you can supply a verified copy of your birth certificate, passport or Whakapapa statement.)
  • Evidence of your highest level of academic achievement (and evidence of prior learning, if applicable)
  • Evidence that you meet the entry requirements of the programme
  • Check if you're eligible for additional support or a scholarship. If you're 19 years or younger, you may be eligible to enrol in one of our free Youth Transition programmes.

Note that you will need to provide any verified documents in person, via post or email (not via the online application form).


The programme is approved by the New Zealand Qualifications Authority under the provisions of the Education and Training Act 2020, and Universal College of Learning Limited, a subsidiary of Te Pūkenga is accredited to teach it.