HomeProgrammesChef Training & HospitalityNew Zealand Certificate in Food and Beverage Service (Level 4)

New Zealand Certificate in Food and Beverage Service (Level 4)

Level 4

Gain supervisory skills for a broad range of food and beverage outlets along with real-world experience at events and functions with the New Zealand Certificate in Food and Beverage Service (Level 4).

Food plated and ready for service at our Palmerston North training restaurant
Quick info

Level: 4

Locations: UCOL Te Pūkenga Manawatū in Palmerston North

Duration: 19 weeks full-time
(See Course Hours & Duration for details)

Dates:
22 Jul 2024 - 29 Nov 2024

Domestic Fees: *
$3,467.50

Scholarship info

International Fees:*
$12,500 + Student Services Levy $295.50

Additional Fees
Compulsory course costs may apply.

* Fees are indicative only, and are inclusive of the student services levy and GST (goods and services tax). The fee shown is for one year of study.

The UCOL Te Pūkenga New Zealand Certificate in Food and Beverage Service (Restaurant Services) (Level 4) will teach you how to interact with colleagues and customers so you can provide a memorable, high-quality dining experience. 

 Course Hours & Duration

This programme runs for 19 weeks, including 2 holiday weeks.

Per week, your learning will include approximately:

Class Time
14 hrs

Lectures, tutorials and/or online recordings, cookery practicals, timetable set by your lecturer.
Industry Experience
4 hr

Work integrated learning.
Study Time
17 hrs

Study in your own time.


 Career & Study Outcomes

Graduates of the UCOL Te Pūkenga New Zealand Certificate in Food and Beverage Service will be able to:

  • Apply health and safety, food safety and security practices
  • Monitor and maintain interactions between colleagues, managers and customers to provide efficient service
  • Follow standard operating procedures to deal with familiar problems in a hospitality establishment

Employment opportunities include working in:

  • Hotels
  • Restaurants
  • Cafés
  • Bars
  • Overseas work
  • Or staircase to further study

To find out more about possible job prospects and salaries for Hospitality Workers, see careers.govt.nz

 Course Information

Note: As a subsidiary of Te Pūkenga - New Zealand Institute of Skills and Technology, UCOL Te Pūkenga is committed to providing the best learning outcome for you. As part of this, all programmes are currently being reviewed to make them portable, consistent, and closely aligned with the needs of the industry. When published, this course information is correct, but the courses offered may change over time. If you have any questions call an Enrolment Advisor on 0800 468 265.

This programme consists of 60 credits. 

Hospitality Service Standards (20 Credits)

The aim of this course is to develop the knowledge, skills, and attributes to understand and apply service standards in the hospitality sector.

  • Explain potential hazards and resolutions relevant to hospitality operations.
  • Manage and apply personal health and safety, food safety and security standards to maintain effective hospitality operations.
  • Demonstrate customer service skills to provide effective hospitality  operations.

Indicative Content

  • Managing Hazards
  • Security practices
  • Monitoring and maintaining safety practices
  • Application of hazard analysis, food safety plans and security practices
  • Monitoring and maintaining interactions
  • Interacting with colleagues, managers and customers
  • Communication skills
    • Oral
    • Written
    • Visual
  • Feedback

Restaurant Food Service (20 Credits)

The aim of this course is to develop the knowledge, skills, and attributes to contribute to effective restaurant food service operations in a hospitality environment.

  • Explain menu components and design relevant to the restaurant environment.
  • Provide food service to support successful operations in a restaurant environment.
  • Apply standard operating policies and procedures to maintain successful operations in a restaurant environment

Indicative Content

  • Menu Design
  • Menu knowledge
  • Dietary requirements
  • Food allergies
  • Advanced table service
  • Oversight of food service
  • Methods of payment
  • Standard operating policies and procedures
  • Work roles and compliance

Restaurant Beverage Service (20 Credits)

The aim of this course is to develop the knowledge, skills, and attributes to contribute to effective    restaurant beverage service operations in a hospitality environment.

  • Explain the implications of legislative requirements for a licensed hospitality premises.
  • Apply legislative requirements to support successful operations in a hospitality establishment.
  • Provide beverage service to sustain successful operations in a hospitality establishment.

Indicative Content

  • Legislation
    • Sale and Supply of Alcohol Act 2012
    • Sale and Supply of Alcohol Regulations 2013
    • Health and Safety at Work Act 2015
    • Fire Service Act 1975
    • Trespass Act 1980
    • Building Act 2004
    • Maori Community Development Act 1962
  • Host responsibilities
  • Management of licensed premises
  • Application of legislation
  • Hot beverage preparation, presentation and service
  • Wines, beers, cider, liqueurs and spirits
  • Cocktail mixology

 Student & Staff Profiles

 Industry Connections

UCOL Te Pūkenga Hospitality Schools are members of NZ Chefs. We are active participants in Manawatu Hospitality Awards and each campus is well supported by our local industries.

 Learning Facilities

Our ākonga learn from professionals and gain practical experience in our on-site commercial restaurant.

 Domestic Entry Requirements

Applicants should have completed the New Zealand Certificate in Food and Beverage Service (Level 3) with strands in Café Services and Functions Services, or an equivalent Level 3 qualification in hospitality, or have the equivalent industry skills and knowledge.

English language proficiency
If English is not your first language, you must also demonstrate English language skills equivalent to an IELTS overall band score (academic) of 5.5 with no band score less than 5 (or equivalent including TOEFL). IELTS scores used must be taken from a single IELTS Test Report Form (i.e. combining scores from more than one test is not permissible).

 

For more information about NCEA Credits see the UCOL Te Pūkenga NCEA explained page.

 International Entry Requirements

In addition to the Domestic Entry Requirements, the following applies to international learner applicants.

English language proficiency
International learner applicants whose first language is not English must have an IELTS Academic score of 5.5 with no band score lower than 5 (or equivalent including TOEFL). IELTS scores used must be taken from a single IELTS Test Report Form (i.e. combining scores from more than one test is not permissible).

Under 20 years of age
In addition to this, international applicants under 20 years of age must have NCEA equivalency.

 Advice & Guidance

Full attendance is encouraged to maximise learning opportunities and to optimise success for learners.

This programme will require students to work after hours when studying at the Palmerston North or Whanganui campus. This programme leads on from the New Zealand Certificate in Food and Beverage Service Level 3 programme and is for those learners wanting to work in restaurants or bars.

It is recommended that applicants have met the literacy and numeracy requirements for NCEA Level 1 or equivalent.

Timetable
Your personalised timetable will be available just prior to classes starting, and will comprise a weekly commitment of:

  •  18 hours of lecturer supported learning (class time, theory, computer work and real-life experience in the UCOL Te Pūkenga training restaurant*)
  •  17 hours of self-directed learning (your own time spent on practical skill development, theory and computer work to complete your assignments)

*Work in the UCOL Te Pūkenga training restaurants is dependent on time of year.

Recognition of prior learning
Applications for Recognition of Prior Learning, including Cross Credit, Credit Transfer and Assessment of Prior Learning may be made on the Recognition of Prior Learning Form where a student believes all learning outcomes for a course have already been met. Applications will be evaluated on a case-by-case basis in accordance with the UCOL Te Pūkenga Academic Statute and other relavant policies and procedures.

Application checklist
It will make the process easier if you prepare the following before you apply:

  • National Student Number (NSN) (If you don't have a NSN, you may request one from NZQA, or you can supply a verified copy of your birth certificate, passport or Whakapapa statement.)
  • Evidence of your highest level of academic achievement (and evidence of prior learning, if applicable)
  • Evidence that you meet the entry requirements of the programme
  • Check if you're eligible for additional support or a scholarship. If you're 19 years or younger, you may be eligible to enrol in one of our free Youth Transition programmes.

Note that you will need to provide any verified documents in person, via post or email (not via the online application form).

 Additional Costs

Please note that there are additional costs associated with the New Zealand Certificate in Food and Beverage Service Level 4:
  • Shoes - from $39.95 (If required, should have from L3)
  • Uniform - Shirt/Vest/Tie/Pants/Waist Apron - $261.00
  • Only tie and Vest (100.00) required if coming from L3

 Accreditation

The programme is approved by the New Zealand Qualifications Authority under the provisions of the Education and Training Act 2020, and Universal College of Learning Limited, a subsidiary of Te Pūkenga is accredited to teach it.

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