U-Skills Academy Business Administration & Technology

This programme gives you the opportunity to explore the world of business, office work, and contact centre as you learn about office systems and customer service. Gain some financial literacy skills, customer service techniques for face-to face communication and over the telephone, and develop good technical skills using the Microsoft Office applications including Word, Excel and Powerpoint.

How to apply

If you're interested in applying for this programme, talk to your careers advisor at school. Application is arranged in partnership with your parents/caregivers and your school. Once you've talked to everyone required, you can fill out the application form at the top of the page to apply.

9am - 3pm

This programme comprises 24 credits.

Unit Standard 329 (Level 2) (Version 9) (3 Credits)

Process financial information for transactions for an entity.

Unit Standard 29772 (Level 2) (Version 2) (2 Credits)

Manage files and folders using digital devices.

Unit Standard 29771 (Level 2) (Version 2) (3 Credits)

Use the main features and functions of a presentation application for a purpose.

Unit Standard 29769 (Level 2) (Version 2) (4 Credits)

Use the main features and functions of a word processing application for a purpose.

Unit Standard 29770 (Level 2) (Version 2) (4 Credits)

Use the main features and functions of a spreadsheet application for a purpose.

Unit Standard 11815 (Level 3) (Version 7) (3 Credits)

Answer customer enquiries on the telephone in a wide range of contexts.

Unit Standard 62 (Level 2) (Version 10) (3 Credits)

Maintain personal presentation and a positive attitude in a workplace involving customer contact.

Unit Standard 376 (Level 3) (Version 9) (2 Credits)

Employ customer service techniques to accommodate customer behavioral styles in a workplace.

For year 11 - 13 secondary school learners (NZ Citizens, permanent residents or students with an applicable visa allowing them to be enrolled in a secondary school).

Applications are to be received from participating schools.

Recommended school subjects include:

• Maths
• Social Studies
• Computing
• Business Studies
• English

Successful completion of the UCOL Academy Business Administration & Technology Programme is the first step in a journey. Equipped with new skills and a taste for the industry, you will know what you need to do to pursue a career in business.

If this is for you, you can undertake further tertiary studies in:

• U-Skills Academy Business Enterprise Level 3

• New Zealand Certificate in Business (Administration and Technology) Level 3

• New Zealand Certificate in Business (Administration and Technology) Level L4

• New Zealand Diploma in Business Level 5

To find out more about possible job prospects and salaries in Business Administration, visit tahatu.govt.nz

This programme is part of a suite of Academy programmes offered by UCOL to secondary learners seeking to explore their career options while still in school. Gain practical experience and NCEA Credits.

How to apply

If you're interested in applying for the UCOL Academy Business Enterprise Programme, talk to your careers advisor at school. Application is arranged in partnership with your parents/caregivers and your school.

Cost

Fees-free when criteria are met.

Transport

Transport assistance is available if you meet the criteria.

Attendance expectations

Learners must maintain appropriate attendance at both secondary school and Academy to remain enrolled in the Academy Programme.

There are no additional costs associated with this programme. Simply, bring a pen, paper and your lunch each week.