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UCOL Policies and Procedures

The following policies and procedures represent the UCOL approach to various matters. If you have any questions, feel free to get in contact.

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Te Kawa Maiorooro Educational Regulatory Framework
Te Kawa Maiorooro has been developed to ensure the integrity and quality of teaching,
learning and assessment throughout Te Pūkenga and the integrity and quality of the
qualifications and educational outcomes which ākonga achieve.
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UCOL Academic Quality Management System
UCOL's Academic Quality Management System is the collation of all policies and procedures directly related to academic matters.
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UCOL Academic Results Storage Policy
This Policy describes how students' Academic Records/results are stored (and archived).
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UCOL Academic Statute 2017
UCOL Academic Statute 2017
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UCOL Literacy and Numeracy for Students Procedure
Literacy and numeracy guidelines for level 1-2 courses, level 3 qualifications, including Youth Guarantee and Trades Academy initiatives.
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UCOL Literacy and Numeracy Requirements for Students Policy
This Policy applies to all level 1-2 courses, Youth Guarantee and Trades Academy courses that lead to a qualification up to and including level 3.
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UCOL Off-campus Site Inspection and Approval Policy
This Policy applies to UCOL programmes delivered, either in part or entirely, at sites that are not a UCOL campus.
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UCOL Quality Assurance Policy
UCOL's Quality Assurance Policy outlines responsibilities, in relation to continuous quality improvement and quality assurance.
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UCOL Use of People as Teaching Resources Policy
This is an organisation-wide Policy that applies to all programmes using people in roles other than student or teacher in teaching/learning situations.

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UCOL Admission and Enrolment Policy
This policy mandates that UCOL delivers a seamless and responsive customer experience and will be explicitly clear throughout the process about both the applicant's and UCOL's respective roles and obligations at each step of the process.
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UCOL Admission and Enrolment Procedure
This procedure is a checklist for UCOL staff for processing applications to study.
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UCOL Student Services Levy Statute 2018
UCOL Student Services Levy Statute 2018 is a compulsory fee that funds a range of services available to students during their studies.
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UCOL Verification of Documents Procedure
This procedure describes UCOL's approach to ensuring copies of original documents submitted to UCOL as proof of identity and eligibility to study are duly authorised and signed (certified).
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UCOL's International Academic Articulation Policy
This policy describes UCOL's approach to assessing the prior learning and abilities of international student applicants.
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UCOL's International Academic Qualifications Entry Criteria Guidelines
These guidelines assist UCOL staff and students to ascertain the equivalency of international academic qualifications against the academic entry requirements in UCOL's programmes of study.
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UCOL's International Entry Criteria
Entry criteria for international student applicants to UCOL.
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UCOL's International Entry Requirements Flowchart
A flow chart explaining international entry requirements for UCOL.
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UCOL's Tuition Fees, Course Costs and Other Charges Policy and Procedure
A policy and procedure relating to UCOL student charges.

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UCOL Teaching Qualifications Policy
Student learning is the purpose of UCOL. We are committed to learning and teaching that optimises student success.

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UCOL Issue of Awards Policy
This Policy provides the framework for the issuing of awards within UCOL in accordance with the Academic Statute.

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UCOL Parking Statute 2012
UCOL's Parking Statute 2012 relates to reasonable provision for car parking.

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Children's Act (Student Placements) Policy
This policy sets out the requirements for safety checks required for students in programmes with a practicum component aged 17 or under.
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Children's Act (Student Placements) Procedure
This procedure sets out the requirements for safety checks required for students in programmes with a practicum component aged 17 or under.
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UCOL Children in the Workplace Policy
This Policy is relevant to staff members, contractors and students who are parents or carers of children.

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Student Concerns and Complaints Policy and Procedure
This policy and procedure is to ensure students are given the opportunity to resolve concerns or complaints

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UCOL Student Fee Refund Procedure
The document provides the parameters to guide fee refund decision making when a student applies to change their enrolment circumstances.
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UCOL Student Financial Support Policy
This policy defines what and when financial support will be granted.
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UCOL Student Financial Support Procedure
This procedure applied to the Student Financial Support Policy for both domestic and international students.

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Camera Surveillance Policy
UCOL operates CCTV on campus in the spirit of providing a safe and secure environment. This policy details the scope, responsibilities, objectives, privacy, footage access and use, related complaints procedure, and the technical details of the system.
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Contractor Management on UCOL Campuses Policy and Procedure
This policy provides information and resources that enable UCOL to fulfil its health and safety duty of care to contractors, and informs contractors working at or for UCOL of their obligations under the Health and Safety at Work Act 2015.
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Te Pūkenga Incident Management Procedure
This procedure provides information on the management of wellbeing and safety incidents.
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Te Pūkenga Wellbeing and Safety Policy
The Wellbeing and Safety Policy applies to our kaimahi (workers), ākonga (learners), visitors to our work, learning, social and living places, and to people affected by our activities.
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UCOL Animals on Campus Policy
The purpose of this policy is to ensure that animals being brought on to UCOL property have a legitimate purpose for being on campus and are therefore not a cause of distraction, nuisance, hazard or risk.
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UCOL Fire Policy
UCOL's Fire Policy applies to all buildings and places under the control of UCOL and covers compliance, detection, prevention, evacuation and training.
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UCOL Smoke/Vape Free Policy
All UCOL campuses and teaching sites are smoke and vape-free. This policy describes the rationale and responsibilities.
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UCOL Student Harassment/Bullying Prevention Policy
UCOL regards any kind of harassment or bullying, sexual or other forms, on or off campus, as unacceptable. This policy defines the scope, responsibilities and provides definitions for clarity.
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UCOL Weapons and Firearms Policy
In the spirit of keeping people safe carrying of weapons, knives or disabling substances on UCOL premises or at UCOL activities is forbidden. This is detailed in UCOL's Weapons and Firearms Policy.

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UCOL Intellectual Property - Students Policy
This Policy is intended to provide a clear understanding of the rights and responsibilities of students in relation to Intellectual Property at UCOL.

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UCOL International Students Procedure
This document details UCOL's responsibilities with regard to pastoral care of international students.

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UCOL Creditor Supplier Payment Procedure
A procedure for UCOL staff for creditor/supplier payments, including student refunds.
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UCOL International Student Fees and Refunds Procedure
UCOL's approach to assessing applications for refund of fees for international students.

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UCOL Computer Use Policy
This policy applies to all authorised users of UCOL computers and computer facilities.

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Student Placement Agreement General Terms
Guidelines for UCOL Student Work Placement or Work Experience.
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UCOL Student Work Experience and Off-campus Learning Policy
This Policy applies to UCOL students, staff and industry employers in situations where students undertake off-site workplace or clinical experience.

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Term Sheet Offsite Delivery
Used with the Contract for Services, Letter of Engagement (Guest Lecturer or Other) and the Agreement for Delivery of Teaching and Learning when UCOL students and/or staff attend premises not owned or leased by UCOL for UCOL related services.
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UCOL Conduct Expected of Employees Policy
This policy is to identify the conduct expected of UCOL employees.
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UCOL Flexible Working Arrangement and Working Remotely Policy
This policy outlines the process for employees to request working arrangements and/or work remotely, and the process for an employee to work remotely from a non-UCOL campus office or from home.
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UCOL Induction Policy
UCOL's employee induction process.
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UCOL Recordkeeping Policy
UCOL's Recordkeeping Policy provides a framework and assigns responsiblities for the management of records of UCOL's business activities.
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