Note: As a business division of
Te Pūkenga - New Zealand Institute of Skills and Technology, UCOL is committed to providing the best learning outcome for you. As part of this, all programmes are currently being reviewed to make them portable, consistent, and closely aligned with the needs of the industry. When published, this course information is correct, but the courses offered may change over time. If you have any questions, call an enrollment advisor at 0800 468 265.
The programme consists of 120 credits.
Respectful Relationships (30 Credits) (50 work experience hours)
Develop an understanding and acceptance of socio-cultural identity, experiences and self-knowledge, and apply this to build respectful relationships with people, family and/or whanau in a mental health and addiction setting. The course covers:
- Listening skills
- Respectful relationships
- Consent processes, protocols and workplace practice
- The needs and vulnerability of children
- Pasifica cultural values
- Falefono and Whare Tapawha models of health and wellbeing
Bi-Culturalism and Marae Protocols (15 Credits) (25 work experience hours)
Gain an understanding of the history of Māori as Tangata Whenua, and knowledge of person-whanau interconnectedness to enable you to relate this to your own role in a health and wellbeing setting.
Role Clarification (15 Credits) (25 work experience hours)
Gain the knowledge and skills to relate the purpose and impact of your own role as a support worker to the aims of the wider health and wellbeing sector. The course covers:
- Biological, psychological, sociological, holistic and alternative approaches to mental health and addiction
- Values, attitudes, skills and core competencies for support work
- Professional boundaries
- Human rights
- Consumer rights and workplace responsibilities
- Stigma, discrimination and social exclusion
Self Awareness (30 Credits) (50 work experience hours)
Develop self-awareness through the application of a reflective practice that enables you to develop effective strategies and apply these to help build the resilience of people, family and/or whanau in a mental health and addiction setting. The course covers:
- Theory and practice of self-awareness
- Personal risk identification and management
- Reflective journaling
- Self-care strategies
- Theories and practices of resilience building
- Capabilities of children
Professional Development (30 Credits) (50 work experience hours)
Learn to actively contribute to a culture of professionalism, safety and quality, and promote the autonomy of people, family and/or whanau in a mental health and addiction setting by using tools and strategies that support people's recovery. The course covers:
- Health and Safety legislation, including workplace reporting
- Principles and practices of supervision
- Principles and practices of networking
- Information, education and advocacy in mental health and addiction support
- Recovery concepts and practices in mental health and addiction support work, including those related to children
- Developing a recovery plan
Previous Related Programmes
The New Zealand Certificate in Health and Wellbeing (Social and Community Services) supersedes and takes the best from the following programme of study, which is no longer offered:
- National Certificate in Mental Health (Mental Health Support Work)