New Zealand Certificate in Food and Beverage Service (Level 4)

Note: As a business division of Te Pūkenga - New Zealand Institute of Skills and Technology, UCOL is committed to providing the best learning outcome for you. As part of this, all programmes are currently being reviewed to make them portable, consistent, and closely aligned with the needs of the industry. When published, this course information is correct, but the courses offered may change over time. If you have any questions, call an enrollment advisor at 0800 468 265.

This programme consists of 60 credits. 

Hospitality Service Standards (20 Credits)

The aim of this course is to develop the knowledge, skills, and attributes to understand and apply service standards in the hospitality sector.

• Explain potential hazards and resolutions relevant to hospitality operations.
• Manage and apply personal health and safety, food safety and security standards to maintain effective hospitality operations.
• Demonstrate customer service skills to provide effective hospitality operations.
  

Indicative Content

• Managing Hazards
• Security practices
  
• Monitoring and maintaining safety practices
• Application of hazard analysis, food safety plans and security practices
  
• Monitoring and maintaining interactions
• Interacting with colleagues, managers and customers
• Communication skills
• Oral
• Written
• Visual
  
• Feedback
  

Restaurant Food Service (20 Credits)

The aim of this course is to develop the knowledge, skills, and attributes to contribute to effective restaurant food service operations in a hospitality environment.

• Explain menu components and design relevant to the restaurant environment.
• Provide food service to support successful operations in a restaurant environment.
• Apply standard operating policies and procedures to maintain successful operations in a restaurant environment
  

Indicative Content

• Menu Design
  
• Menu knowledge
  
• Dietary requirements
  
• Food allergies
  
• Advanced table service
  
• Oversight of food service
  
• Methods of payment
  
• Standard operating policies and procedures
  
• Work roles and compliance

Restaurant Beverage Service (20 Credits)

The aim of this course is to develop the knowledge, skills, and attributes to contribute to effective    restaurant beverage service operations in a hospitality environment.

• Explain the implications of legislative requirements for a licensed hospitality premises.
• Apply legislative requirements to support successful operations in a hospitality establishment.
• Provide beverage service to sustain successful operations in a hospitality establishment.
  

Indicative Content

• Legislation
• Sale and Supply of Alcohol Act 2012
• Sale and Supply of Alcohol Regulations 2013
• Health and Safety at Work Act 2015
• Fire Service Act 1975
• Trespass Act 1980
• Building Act 2004
• Maori Community Development Act 1962
• Host responsibilities
• Management of licensed premises
• Application of legislation
• Hot beverage preparation, presentation and service
• Wines, beers, cider, liqueurs and spirits
• Cocktail mixology
  

• New Zealand Certificate in Food and Beverage Service (Level 3)

Our ākonga learn from professionals and gain practical experience in our on-site commercial restaurant.

For more information about NCEA Credits see the UCOL NCEA explained page.

Full attendance is encouraged to maximise learning opportunities and to optimise success for learners.

This programme will require students to work after hours when studying at the Palmerston North or Whanganui campus. This programme leads on from the New Zealand Certificate in Food and Beverage Service Level 3 programme and is for those learners wanting to work in restaurants or bars.

It is recommended that applicants have met the literacy and numeracy requirements for NCEA Level 1 or equivalent.

Timetable
Your personalised timetable will be available just prior to classes starting, and will comprise a weekly commitment of:

•  18 hours of lecturer supported learning (class time, theory, computer work and real-life experience in the UCOL training restaurant*)
•  17 hours of self-directed learning (your own time spent on practical skill development, theory and computer work to complete your assignments)

*Work in the UCOL training restaurants is dependent on time of year.

Recognition of prior learning
Applications for Recognition of Prior Learning, including Cross Credit, Credit Transfer and Assessment of Prior Learning may be made on the Recognition of Prior Learning Form where a student believes all learning outcomes for a course have already been met. Applications will be evaluated on a case-by-case basis in accordance with the UCOL Te Pūkenga Academic Statute and other relavant policies and procedures.

Application checklist
It will make the process easier if you prepare the following before you apply:

• National Student Number (NSN) (If you don't have a NSN, you may request one from NZQA, or you can supply a verified copy of your birth certificate, passport or Whakapapa statement.)
• Evidence of your highest level of academic achievement (and evidence of prior learning, if applicable)
• Evidence that you meet the entry requirements of the programme
• Check if you're eligible for additional support or a scholarship. If you're 19 years or younger, you may be eligible to enrol in one of our free Youth Transition programmes.

Note that you will need to provide any verified documents in person, via post or email (not via the online application form).

The programme is approved by the New Zealand Qualifications Authority under the provisions of the Education and Training Act 2020, and Universal College of Learning, a business division of Te Pūkenga is accredited to teach it.